Faq

How can I tell which cell phone is compatible? modomodo has been designed as a multi-platform system from the grounds up, supporting numerous phone models and brands. For more details look at the section of this site describing the mobile phone requirements.

Is a GPS receiver an absolute must for using modomodo?The GPS receiver, both embedded or Bluetooth, is the device enabling modomodo to identify the position in order to return the most relevant information, and as such it is strongly recommended for an optimal use of the service. However modomodo can also work out the position data trough a manual input of the current street address (geocoding). This method can be used even if a GPS device is indeed present, in case a weak signal does not allow to build a fix (like inside buildings), or to perform a search from a simulated position.  

I registered to modomodo and I subscribed for a service. What shall I do now on my phone? You will receive an SMS at the phone number you indicated, containing a link to download the client. The first time you run modomodo it will be asked to enter user id and password. From then on you will be enabled to use the service.

I registered to modomodo but I have not received  the SMS. What I did wrong?Much likely you entered the wrong mobile number. If so log-in your personal page thru the modomodo website and change the number accordingly. Click on "Update" to get the new number stored. Then you need to be sent a new activation code clicking on the relevant icon.

I am a modomodo user already, and I have subscribed to a new service. How can I start using it? No action is needed: next time you access modomodo from your phone you will find the new service among those already available, and you will be able to use it immediately.
 

I am a modomodo user but I have changed phone. What shall I do? You just need to go to the modomodo web site and login to your personal page, select the new phone model, save, then click on the icon to ask for a new activation code. This will allow you to also receive via SMS the link from where to download the modomodo program. All your previous subscribed services will be immediately available.

 
 
  
 
Have some questions?
 

 

 Contact us:
 support@modomodo.com

 

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